About Phoenix Events

Last Updated: 23/03/25

Welcome to Phoenix Events! These Terms and Conditions outline the rules and regulations for using our website and services. By accessing our website or purchasing tickets for our events, you agree to comply with and be bound by these terms. If you do not agree, please refrain from using our services.

1. About Us

Phoenix Events is an event management company specializing in live entertainment, community events, and corporate functions.

2. Use of Website

By using this website, you agree that:

• You are at least 18 years old or have parental/guardian consent.

• You will not use this site for unlawful purposes.

• You will not attempt to disrupt, damage, or compromise the security of the website.

3. Event Tickets & Bookings

• All tickets purchased are subject to availability.

• Ticket sales are final, and refunds are only available in accordance with our refund policy (see Section 5).

• Phoenix Events reserves the right to change event details (including date, venue, or lineup) if necessary.

4. Pricing & Payment

• All prices are listed in GBP (£) and include applicable taxes unless otherwise stated.

• Payments must be made via approved payment methods on our website.

• If a payment is declined or reversed, we reserve the right to cancel your booking.

5. Refund & Cancellation Policy

• Refunds are only issued if an event is canceled or significantly rescheduled.

• If an event is rescheduled, your ticket will remain valid for the new date.

• No refunds will be given for non-attendance or last-minute cancellations.

• If an event is canceled, you will receive a refund within 14 working days.

6. Event Attendance & Conduct

• Attendees must comply with event rules and venue regulations.

• Phoenix Events has the right to refuse entry or remove individuals engaging in disruptive, abusive, or illegal behavior.

• Attendees are responsible for their own safety and belongings during the event.

7. Liability & Disclaimers

• Phoenix Events is not responsible for any injury, loss, or damage occurring at an event unless caused by our negligence.

• We do not guarantee uninterrupted access to our website and may suspend it for maintenance.

• Event lineups and schedules are subject to change without notice.

8. Intellectual Property

• All content on our website (logos, images, text, etc.) is the property of Phoenix Events and may not be copied or used without permission.

9. Privacy Policy

• Personal information collected during ticket purchases or registrations is handled in accordance with our Privacy Policy.

• We do not sell or share your data with third parties without consent, except as required by law.

10. Third-Party Links

Our website may include links to third-party sites. Phoenix Events is not responsible for the content, security, or privacy policies of these external websites.

11. Changes to Terms & Conditions

We may update these terms at any time. Please review them regularly. Your continued use of our services constitutes acceptance of any changes.

12. Contact Information

For any questions about these terms, please contact us at:

Phoenix Events